Marie-Claire Ross

4 min read

3 Important Factors to Build Trust with Employees Today

Today’s ever changing workplace, features increasing speed, complexity and dense interdependencies. Over the last century, work has transitioned from labor intensive, repetitive work to today’s knowledge based economy. Back in 1975, 83% of a...

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2 min read

Leadership Skill: Moving from Survival to Contribution

As Abraham Maslow taught in his Hierarchy of Needs, we can’t concern ourselves with higher goals (self-mastery and purpose) until we have the...

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5 min read

3 Depleting Trust Forces in Teams

Have you ever started a new job or worked with a new team and realised that you needed to build trust quickly? Building trust and managing it long...

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Weird_trust_lady

PODCAST INTERVIEW - Why I'm Called the weird trust lady

Okay - SO maybe that's not what the podcast interview was meant to be about for Candour Communication. But somehow, I managed to let that one slip.

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2 min read

Forget Goals, Focus on Systems Instead

If you're like most people, you woke up on New Year's Day tired, groggy and maybe hungover. But also with some sort of goal that you had proclaimed...

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Image that shows celebration and to reflect and renew

2 min read

20 Years, 3 Questions: My New Year’s Eve Ritual for Reflection and Renewal

For over two decades, I have bypassed the usual stress of New Year’s resolutions in favour of a simple, 30-minute practice that grounded me through...

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3 min read

Is Trust earned or given?

A common statement that (older) leaders assert is that trust must be earned. Many a time I've had to listen politely while a CEO or senior executive...

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6 min read

Why Company Mission Statements Suck

Back when I was a kid in the 1980s, I attended one of my father’s business classes that he taught at a University. As an awkward 12 year old, in a...

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Vulnerability_loop

3 min read

The surprising truth about vulnerability at work

A common statement made about trust is that you need vulnerability. Building trust requires team members to be vulnerable with one another. That...

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3 min read

How to IMPROVE ACCOUNTABILITY with your direct reports

So you think you're a great boss. You care about your people. You create a happy work environment. And you bring in the best chocolate brownie for...

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