So you think you're a great boss. You care about your people. You create a happy work environment. And you bring in the best chocolate brownie for your team (back when we could do that). Yet, sometimes you feel let down that your direct reports don't do work at the right standard or selectively hear which tasks they need to do. Sound familiar?
Okay. So maybe I might be talking about myself. Or a friend of mine. But let me tell you about what I did to turn this situation around. To improve accountability, I reference a battery. Not any type of battery. But a trust battery.
Sound kooky? Let me explain.