Marie-Claire Ross

3 min read

Is Trust earned or given?

A common statement that (older) leaders assert is that trust must be earned. Many a time I've had to listen politely while a CEO or senior executive tells me (uninvited) how they believe trust has to be earned. That if you give trust, people will...

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6 min read

Why Company Mission Statements Suck

Back when I was a kid in the 1980s, I attended one of my father’s business classes that he taught at a University. As an awkward 12 year old, in a...

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Vulnerability_loop

3 min read

The surprising truth about vulnerability at work

A common statement made about trust is that you need vulnerability. Building trust requires team members to be vulnerable with one another. That...

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3 min read

How to IMPROVE ACCOUNTABILITY with your direct reports

So you think you're a great boss. You care about your people. You create a happy work environment. And you bring in the best chocolate brownie for...

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2 min read

Leadership: How are you getting results?

One of the most common complaints from employees about leadership is that leaders don't 'walk the talk.' It creates a lack of trust - spurring...

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Speaking human at work

3 min read

Is 'speaking human' part of how you communicate work?

Call it fear of looking stupid or fear of not fitting in right, for some reason we when work in corporate jobs, we speak like, well, robots.

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4 min read

Learning to Improve Productivity in Dispersed Teams

Learning to Improve Productivity in Dispersed Teams Over the last few months, many leaders have quickly learnt to lead a remote team while working...

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Workplace gratitude example for building team connection

7 min read

8 Ways Leaders Can Build Stronger Team Connection

Over the last two articles, we have covered how to foster psychological safety and create meaning for your team to improve performance. In the final...

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5 min read

How a Fear of Speaking Up Derails Strategic Thinking

A few years ago, I remember reading a glowing interview with the CEO of a large Australian firm about the organisation’s sharemarket success and his...

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6 min read

7 Behaviours Employees Need to Observe to Trust their Boss

Over the years, I have worked with many low trust teams to improve their performance. Repeatedly, I still see well-meaning leaders inadvertently...

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