We all know intuitively that trust is important at work, but sometimes it’s hard to articulate why. To help you out we have put together a list of our favourite trust at work quotes:
20 Leadership and Trust Quotes
Posts by Marie-Claire Ross:
6 New Steps to Measure Business Performance and Effective Leadership
According to a Canadian research firm, trust between a manager and employee, is the most important predictor of employee engagement.
How to Improve Trust within your Department after a Major Project Fail
In today’s pressure-cooker of a business world, the ability to handle constant change is the difference between success and failure. When situations are uncertain and risky for people and organisations, trust issues bubble to the surface, often unbeknownst to leaders.
How to Avoid the 7 Biggest Mistakes Leaders Make that Damages Trust
Today’s tricky business challenges requires leaders with increasingly sophisticated skills around fostering innovation, inspiring others, and collaboration. These competencies all require being able to build trust first.
Announcing SIA Conference - New Expectations of Health and Safety
Working from Home: An Unexpected Gift to Improve Our Lives
How COVID-19 Requires New Ways of Leading (WOL)
What’s your Cohesive Leadership Style?
What’s your Cohesive Leadership Style?
How Psychological Safety and Accountability are Inextricably Linked
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In a highly popular Tedx video, Amy Edmondson, a Harvard Business professor, talks through her research on the impact of high standards and psychological safety in teams. She discovered that when high levels of psychological safety and high standards collide it leads to high performance.
Her theory has been the genesis for these four zones of team performance based on work I have done with teams over the years. Except in my work, I found that accountability was a better term for organisations. After all, accountability includes high standards, working safely, getting work on time and to budget. These zones are unpacked in more detail in my book, TRUSTED TO THRIVE: How leaders create connected and accountable teams. (download a free chapter here).
Let me step you through the model above. Essentially, both psychological safety and accountability are modelled and managed by the team leader. How a leader models and rewards behaviour creates the culture in which a team operates:
Leaders: How to Reduce Fear in Teams during COVID-19
At this point in time, there are many people in fear and anxiety. As a leader, you’re undoubtedly feeling panicked about what you can do to help your employees, family friends and organisation.