<A HREF="http://ws.amazon.com/widgets/q?ServiceVersion=20070822&amp;MarketPlace=US&amp;ID=V20070822%2FUS%2Fdigicast-20%2F8005%2Fe60347da-2350-4d6c-855d-687e2e827f10&amp;Operation=NoScript">Amazon.com Widgets

Trust Building Communicator Blog

Access leadership and trust building communication tips to help you improve team productivity and safety.

Posts about CEO leadership:

Does your Company fake caring about the Community?

Does your Company fake caring about the Community?

A few months ago, I caught up with a CEO from a midsize firm for lunch.  He was keen to tell me that people only care about money.  His business that he had successfully co-founded, was built purely to enable himself, his co-founders and employees to support their families financially.  He made out that was quite noble.  Yet, there was no focus on how his organisation created value for their clients.  The value was all inward.  When I asked him what his company stood for, his brand proposition, he told me it was to enable his employees to feed their families.

How Afternoon Biscuits Cost this Organisation $250,000

Years ago, an aspiring general manager had the misguided idea that reducing biscuit purchases would enable a hospital to save around $3,000 a year.  The thinking was that nurses had two biscuits during morning tea and they could change to one biscuit in the morning and one in the afternoon.  Alternatively, they could just skip afternoon biscuits.  After all, wasn’t it enough to just have biscuits in the morning?

What Leaders Often Misunderstand about Improving Employee Engagement

What Leaders Often Misunderstand about Improving Employee Engagement

Measuring and improving employee engagement is often revered as the holy grail to improving business performance.  Moderate employee engagement results encourage the C-Suite to pat themselves on the back.   But ask the CEO some truth-seeking questions and they confess that despite good employee engagement levels there are a few problems that are still impacting performance –  employees not being fully challenged, certain leaders unable to harness the collective intelligence of their teams and frustration around constrained expansion plans.