Marie-Claire Ross

5 min read

Why Leaders Who Can Emotionally Connect Work to Employees are the Future

Over the last decades, marketers have gradually learnt that selling products by promoting rational features doesn’t work. People buy based on their emotions. Research has found that rational features only account for 15% of the decisions we make....

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5 min read

How to make People Fear for their Life in a Business Meeting

Have you ever unintentionally threatened people? What about in a business meeting? I did that recently. Let me share how I did it, so you don’t make...

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7 min read

Six Steps to Creating a High-Trust Culture

The bigger an organisation becomes the more likely it is to fracture into fiefdoms and turf wars. An important challenge for leaders is to create a...

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4 min read

10 Inspiring Leadership Quotes

The world of work is changing and soon we will have five generations in the workforce. Younger generations refuse to accept the “command and control”...

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4 min read

HOW Building Trust Capital Accelerate Changes and Growth

In the pressure cooker business world we live in, change and uncertainty have become commonplace. No longer can organisations rest on their laurels....

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6 min read

Does your Company fake caring about the Community?

A few months ago, I caught up with a CEO from a midsize firm for lunch. He was keen to tell me that people only care about money. His business that...

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7 min read

How Afternoon Biscuits Cost this Organisation $250,000

Years ago, an aspiring general manager had the misguided idea that reducing biscuit purchases would enable a hospital to save around $3,000 a year....

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7 min read

What Leaders Often Misunderstand about Improving Employee Engagement

Measuring and improving employee engagement is often revered as the holy grail to improving business performance. Moderate employee engagement...

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5 min read

5 Reasons Why Mission-Driven Leaders are the Most Successful

One of the common attributes of companies that have high performance workplace cultures is that they have a clear, well-specified purpose that states...

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8 min read

6 Tips for Leaders to Create Psychological Safety in Teams (Part 1)

With a rapidly changing world, the need for high-performance teams to solve difficult problems is more important than ever before. The good news is...

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