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Trusted Leader Blog

Access leadership and trust building communication tips to help you improve team productivity and safety.

Posts by Marie-Claire Ross:

Why it's Important to Talk about the People Side of Work

Why it's Important to Talk about the People Side of Work

Cast your mind back to when you last had a face-to-face meeting in your leadership or management team. What did you talk about?

Typically, most leadership teams get together online and the focus is on individual reporting. People go around the room and talk about what results they have achieved. Every week, these weekly meetings focus on information sharing with little decision making, exchanging of ideas or big picture discussions.

6 Instructive Steps to Progress from a Toxic to Tremendous Workplace Culture

6 Instructive Steps to Progress from a Toxic to Tremendous Workplace Culture

Consider an organisation that has had some sort of major public relations disaster such as bullying or sexual harassment allegations, CEO or executive misbehaviours, regulatory breaches or even, fraud. For years, toxic behaviours have been tolerated, even rewarded. Exclusion, unethical decisions, disrespect and selfish actions have flourished. People behaving in these ways were almost never fired. Even worse, they were often promoted.

Leadership isn't about Looking Good, It's about Your Team Feeling Good

Leadership isn't about Looking Good, It's about Your Team Feeling Good

One of the common traps leaders make is falling into the belief that they need to prove they can do the work required, so they focus on the work to be done. This means they bury themselves in delivery, under-manage their team, promote their personal achievements and defer to managing up rather than managing their team. 

How to Up-Level Your Leadership Through Balancing Opposing Concepts

How to Up-Level Your Leadership Through Balancing Opposing Concepts
One of the issues that leaders commonly grapple with is how to successfully balance two competing ideas. It is a skill that is both rare and extremely powerful.
 
In the wonderful book, Built to Last by Jim Collins, he introduced the concept of the "Tyranny of the OR."  In his research, he found that great business builders are able to embrace two extremes at the same time. i.e.: purpose AND profit, continuity AND change.

How Leader Behaviours accidentally contribute to The Great Resignation

How Leader Behaviours accidentally contribute to The Great Resignation

Sitting in front of me is Emma, a quietly spoken woman with dark hair that softly frames her face. She is nervous and avoiding eye contact with me.

We are here to discuss what she believes the leadership team need to do to create a high-trust culture.  Despite her visible nervousness, her answers are succinct and articulate. It is clear that she is loyal to the company, loves her job and colleagues.

6 Smart Techniques to Help Employees Understand the Meaning of Work

6 Smart Techniques to Help Employees Understand the Meaning of Work

Meaningful work is something we all crave. When we understand the meaning in the work we do, it increases our engagement and intrinsic motivation.

The Energy Project, a training and consultancy company, surveyed more than 12,000 employees across a range of companies and industries. They found a direct correlation between finding meaning in work and high performance.