7 BEST PRACTICES OF HOW HIGH-IMPACT LEADERSHIP PROGRAMS ARE STRUCTURED
Discover the seven best practices for evaluating a high-impact leadership program to develop effective leaders and drive meaningful change.
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Trustologie® is a leadership development consultancy founded by Marie-Claire Ross, specialising in helping executives and managers build high-trust, high-performing teams.

7 min read
Marie-Claire Ross : Published
Table of Contents
Why Combine Executive Coaching and Leadership Training?
How Training and Coaching address different business challenges
What does the research say about combining training and coaching?
Your next general manager might already work in your business. But what are you doing now to help them become ready?
They may be technically excellent, dependable and respected. Yet leading at the next level requires more: making decisions without escalating everything, holding people accountable, thinking ahead and developing others who can take over their responsibilities.
For midsize businesses building their leadership pipeline, leadership training is often the first consideration. With executive coaching provided for more senior leaders or those who are not performing.
Yet, research shows there is a better approach for ensuring leaders are leadership ready.
This matters because succession involves more than identifying who could fill a role. It requires developing the capability to succeed in it.
When decisions keep returning to the CEO, managers avoid difficult conversations and experienced leaders remain too involved in daily delivery, the business has a capability succession problem. Its ability to grow depends on leadership capability that has not yet been developed widely enough.
Choosing development therefore starts with two questions: what must our leaders handle today, and what must they be ready to handle next?
Capability succession is a critical business issue to address and requires deliberate development. Identifying a potential successor is the starting point. They also need opportunities to build the judgement, behaviours and skills their next role requires.
A leadership development program can include both. Training, coaching, peer learning and workplace assignments can form one connected development pathway.
Workplace support matters. Leaders need clear authority, opportunities to practise and feedback from their managers.
Measure readiness alongside behaviour change. Review the decisions leaders can own, the responsibilities they can handle and the people they are developing beneath them.
Executive coaching provides personalised support around an individual leader’s goals, behaviours and working context.
Leadership training develops capabilities through structured learning and practice, often with a group. It focuses on the theory and practise of particular leadership capabilities such as having a difficult conversation, improving accountability and communicating change.
Their different formats allow them to address different aspects of the same development need. However, leadership training tends to be more skill based, while leadership coaching focuses more on self-awareness and behavioural change.
For example, several managers may need to improve delegation. Training can establish shared expectations about outcomes, authority and follow-through. But most leaders don't struggle with knowing how to delegate, they struggle with letting go of control.
Coaching can help each manager understand why they struggle to delegate and practise responding differently. It focuses on their mindset and what trips them up.
A leadership development program is the broader pathway through which leaders build and apply capability over time. It may include training, individual coaching, peer learning, assessments, workplace assignments and manager feedback.
For best practices (see 4 things to look for in a leadership development program), leadership training must provide structured opportunities to develop skills, explore frameworks and practise with others. Depending on the program, it may include workshops, assessments, reflection, peer learning, coaching and workplace assignments. It's more than just sitting in a classroom and learning theory.
Combining training and coaching connects shared learning with individual application.
After the same delegation workshop, one manager may need to communicate expectations more clearly. Another may need to stop intervening too early. A third may need to become more comfortable holding someone accountable.
Training provides common foundations. Coaching helps each person work on the patterns affecting their use of those foundations. It focuses on their mindsets, leadership identify and actions that keep them stuck.
A connected approach might involve:
1. Identifying the capabilities the business needs and assessing current gaps.
2. Building shared skills through structured learning and practice.
3. Using coaching to address individual development goals.
4. Applying the learning through real decisions and broader responsibilities.
5. Reviewing progress with the participant and their manager.
The mix should reflect the need. A leader taking on a significantly broader role may require more individual support than an experienced manager strengthening a specific skill.
Facilitated team development can also help when progress depends on colleagues resolving shared issues, such as conflicting priorities, unclear responsibilities or how they make decisions together.
| Business challenge | What leadership training contributes | What executive coaching contributes | How combining them helps |
|---|---|---|---|
|
Technically strong employees are moving into management
|
Practical skills in delegation, feedback, accountability and leading others | Support with the shift from being the expert to achieving results through others | Builds management skills while addressing habits that keep new managers doing everyone’s work |
| Too many decisions return to the CEO |
A shared approach to decision-making, delegation and escalation
|
Helps leaders examine hesitation, over-reliance on approval or a tendency to take control | Develops leaders’ judgement alongside clearer authority and expectations |
|
Managers copy inconsistent leadership behaviours
|
Shared standards for how people should lead across the business | Helps each manager recognise and change inherited patterns | Establishes consistent expectations with individual support to put them into practice |
|
Potential successors are not ready for broader roles
|
Structured development in capabilities required at the next level | Personalised work on judgement, relationships, self-awareness and leadership identity | Connects succession plans to a practical pathway towards readiness |
|
Experienced leaders struggle to release responsibility
|
Tools for delegation, coaching others and transferring knowledge | Space to examine why stepping back feels difficult and practise different responses | Develops successors while helping current leaders create room for them |
A study by Olivero, Bane and Kopelman followed 31 managers in a public-sector agency. It reported:
This helps us understand why sending staff to training programs alone isn't enough. It's the follow up coaching to bust through fixed mindsets that does the heavy lifting when it comes to improving performance.
Leadership training and executive coaching help prepare people for greater responsibility by building shared skills and supporting individual behaviour change.
Without deliberate development, managers often learn by copying the leaders around them. This can pass on valuable experience, but it can also perpetuate avoidance, micromanagement and inconsistent expectations.
Training establishes a shared foundation in the capabilities your business needs:
Coaching helps each leader examine what gets in the way of applying those capabilities.
For example, a technically strong manager may understand delegation but keep taking work back because being the expert is central to how they see their value. Training provides a practical approach to delegation. Coaching helps them recognise that pattern and practise giving others room to take ownership.
Capability succession requires development on both sides of the handover. Potential successors need opportunities to build judgement and handle broader responsibilities. Experienced leaders need to delegate meaningful authority, share their knowledge and support others without stepping back in too quickly.
Together, training and coaching can help both groups make that transition. Workplace practice and feedback then provide evidence that responsibility can be transferred successfully.
The goal is to strengthen performance today while preparing leaders (and the people beneath them) for what comes next.
Start with what the business needs its leaders to handle.
Perhaps decisions repeatedly return to the CEO. A senior manager cannot step back. Or a potential successor performs well in their current position but has had little exposure to broader commercial decisions.
Describe the current gap and the responsibilities the person needs to grow into. This gives development a clear purpose.
Discuss what they want to strengthen, how they understand the challenge and what support they need.
Agree on specific leadership development goals and what they will practise between sessions. Coaching and training require active participation beyond attendance.
Be clear that development creates opportunities to build readiness; it does not promise a promotion.
Leaders need opportunities to use their developing capability.
This might include owning a cross-functional project, leading a planning discussion, making decisions within agreed boundaries or developing someone to take over part of their current role.
Check that decision rights, workloads and senior leaders’ behaviour support the change. A manager cannot demonstrate independent judgement if every decision is routinely taken back.
Establish how development goals, stakeholder feedback and progress will be discussed.
The organisation can review agreed outcomes without accessing private coaching conversations. Clarify what information will be shared, by whom and with whose agreement.
Attendance and positive feedback tell you about participation. Workplace evidence tells you whether capability is developing. These are the most important measurements.
| What to assess | Questions to review |
|---|---|
|
|
Are feedback conversations happening earlier? Is delegation clearer? Does the leader follow through on commitments? |
|
Decision-making
|
Which decisions can the leader now own? When do they still need support? Do they recognise when escalation is appropriate? |
|
Broader responsibility
|
Can they coordinate work across teams, anticipate risks and manage competing priorities? |
|
Developing others
|
Who are they preparing to take over responsibilities beneath them? What can those people now handle? Are they doing less day to day work because they have trained up others? |
|
|
Can an experienced leader step back from agreed responsibilities while maintaining appropriate oversight? |
|
Improved team results |
Does their team seem happier and more engaged? |
Review evidence over time, including the participant’s reflection, their manager’s observations and relevant workplace results.A well designed leadership program will include direct line manager check-ins to ensure accountability.
For example, in Tribe of Trusted Leaders leadership development program, manager-confirmed gains for their direct reports in the program showed:
addressing toxic or poor behaviour +26%
holding direct reports accountable +16% ·
difficult feedback +16%
running meaningful meetings +18%
setting healthy boundaries +17
At Trustologie®, we help businesses identify where leadership capability needs to strengthen - within individual leaders, across management levels and in how leadership teams work together.
We start with the business challenge.
What keeps returning to senior leaders?
Where are managers struggling to lead through others?
Who could take on greater responsibility, and what do they need to develop first?
From there, we can connect leadership development, executive coaching and tailored workshops to those needs. In fact, the Tribe of Trusted Leaders leadership development program was designed to ensure the optimal learning design for leaders.
Shared learning builds consistent expectations. Coaching supports individual reflection and behavioural change. Workplace application and manager check-ins help connect development with everyday responsibilities.
We also agree on what progress should look like: stronger leadership behaviours, greater ownership of decisions and clearer evidence that people can handle broader responsibilities.
The aim is to build leaders who perform effectively today while developing the capability your business will need next.
When your business depends on a few experienced people to make decisions, resolve problems and keep work moving, leadership development becomes a business priority.
Combining training and coaching can build shared capability while helping individual leaders change how they lead. Supported by real responsibility and feedback, it also helps you assess who is becoming ready for what comes next.
If your managers need to lead more independently, or your potential successors need a clearer development pathway, let’s discuss how Trustologie® can help you combine leadership development and executive coaching around your business goals.
Neither is universally better. Training builds capabilities through structured learning and practice. Coaching provides personalised support with individual goals and patterns. Combining them is useful when leaders need shared foundations and tailored support to apply them.
It can. Leadership development programs may combine training, coaching, peer learning and workplace assignments. Check what is included and how the components support the agreed development goals.
Leadership development turns succession plans into practical preparation. It helps potential successors build the skills, judgement and behaviours required for broader roles, then demonstrate them through workplace responsibilities and feedback.
Capability succession is the deliberate development and transfer of the skills, judgement and leadership behaviours a business needs to keep performing as people change roles, leave or take on greater responsibility.
No. Coaching can support promotion readiness, leadership transitions and experienced leaders taking on broader responsibilities. It can also help senior leaders develop others and release responsibilities they have continued to hold.
Review observable behaviour and readiness against agreed goals. Look at the decisions leaders can own, the responsibilities they can handle and the people they are developing. Use evidence from workplace application alongside appropriate stakeholder feedback.
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