
As human beings, we are biologically programmed to want to be with people and work together, as we instinctively know it helps our survival. Yet, there is a dark...
Teams are like the equivalent of multiple engine rooms on a ship. They are where all the cooperative components of work come together to get work done, in order to power the organisation. Great teams comprise a range of people with diverse skills who learn, solve problems, innovate and execute the strategy together.
It takes a savvy team leader to ensure all the parts, pieces, projects and priorities all work together in a timely manner.
This requires transitioning from being an individual contributor to focusing on the team's collective abilities and performance to drive great results. Leading a team requires a totally different mindset with different behaviours to match.
For new team leaders, it takes time and skill to learn how to harness the power of a group of individuals. It's not easy because new team leaders have spent their whole careers focusing on their technical skills and getting results as an individual.
Focusing on both intrapersonal (self-management and self-awareness) and interpersonal skills (enlisting others and developing relationships) becomes critical.
Let's break down the most important team leader skills through focusing on both intrapersonal and interpersonal skills.
Working on our self-awareness improves our emotional intelligence - one of the most regularly cited skills employees want from their boss. Developing self-awareness plays an important role in being more empathetic. When we understand how other people see us, we are more likely to understand others and respect their viewpoint.
Self-awareness is really about bridging the gap between how we see ourselves and how others see us.
As Dr Tasha Eurich mentions in the book, Insight, self-awareness is made up of both internal self-awareness (knowing who you are and what makes you tick) and external awareness (understanding how other people see us).
Our inability to be self-aware inhibits our ability to trust those around us and the situations we face. Understanding how we operate in the world, helps us develop healthier relationships with others.
One of the biggest challenges for any human, let alone a leader, is staying calm during unfamiliar, high-pressure situations. During these times, it is so easy to be triggered into falling into old habits that stifles our ability to learn, change and adapt.
The result is we often jump to conclusions. We make poor decisions, react negatively and often create a level of anxiety that triggers the very reactions that tend to limit us, stifling innovation.
In the book, Deliberate Calm, by two McKinsey Consultants, they propose leaders learn a new way of reacting which involves emotional self-regulation, an important intrapersonal skill.
This involves learning to take a deep breath and take stock of the situation. Rather than panicking and feeling you have to have all the answers. It involves surfacing concerns and issues, no matter how uncomfortable, in order to explore the right approach. It requires remaining positive and hoping for the best, even in difficult times.
It means aiming for reflection instead of reaction.
Core to intrapersonal skills is a leader who trusts themselves - to lead, to learn, to know what to do and to make the best decision at that point in time.
It's not easy.
We all know about impostor syndrome. Scientists estimate that up to 82% of people face impostor syndrome, which is when you worry you have deceived others into believing you are more intelligent and capable than reality.
While we often hear about the downsides to imposter syndrome, there is actually a very good side. And that is it spurs us into improving our interpersonal skills - making us more likely to consider others, which in turn makes us more likeable.
In other words, trusting ourselves is more likely when we have the confidence and humility to take on feedback from others. This is important not only for our self-awareness, but also in our relationship building with others.
Learning effective team leader skills is a journey. It isn't something that can be learned in a two-day course. To ensure the success of team leaders, managers and organisations must provide coaching, developmental support, and stretch opportunities. Likewise, team leaders must be committed to learning, growing and trying out a new approach.
The investment is worth it. Research shows that companies whose managers cultivate strong relationships with their employees experience higher loyalty, trust, productivity, and joy.
If you want to learn effective team leader skills, I have one spot left in The Tribe of Trusted Leaders - Leadership Mastermind. It's a 12 month immersive journey full of coaching, training and real-world practical application.
As human beings, we are biologically programmed to want to be with people and work together, as we instinctively know it helps our survival. Yet, there is a dark...