No matter which topic your choose - Marie-Claire will keep the room engaged.  She insists on leading custom, highly interactive, insightful and engaging sessions, where everyone walks away with new insights and valuable tools to apply immediately.

She is an internationally sought-after keynote and conference speaker, with over 100 speeches and workshops delivered over the past 8 years to audiences ranging from 10 to 600.  She does online, hybrid and face-to-face (and is fully vaxxed ready to go!)

Marie-Claire is an expert on trust at work. With her proprietary SUCCEeD Together Trust Framework®, she disrupts status quo thinking and helps leaders understand and apply next steps with her unique action plan.  She will leave your attendees thinking and talking long after the session is over.  Whether you want a 30-minute keynote or a full-day workshop, Marie-Claire will teach and share her expertise in a simple, experiential and engaging manner.


Fast Trust: How to Build Trust when Time is Limited 

In today’s fast-paced business world, we often don’t have the luxury of time to build trust for time sensitive projects. Teams must be put together quickly, decisions made and deadlines met.

Without trust, the consequences are huge - reducing mental health, decision-making quality and accountability.

Learning outcomes:

The link between psychological safety and accountability.

A three step formula to help you build trust quickly.

Techniques to reduce stress and negative outcomes in mission-critical projects.


6 Critical Steps to Building High-Trust Teams

High performance teams are vital to an organisation’s success.  But they need TRUST first to succeed. 
A Google study found “individuals on teams with high trust bring in more revenue, are more likely to harness the power of diverse ideas from their teammates and are rated as effective twice as often by executives.” And it starts with leaders.
Learning outcomes:
Why we are wired to need trust to support high performance.
3 roadblocks that stop trust being built in teams.
6 essential trust drivers to improve collaboration and team performance.


6 Critical Steps to Foster a High Trust Executive Team

 High trust organisations have 2.5 times the revenue generation of low trust organisations.  Senior leaders will work together to learn about the importance and best practices of cohesive leadership teams.
Based on recent research with CEOs and leadership teams from firms across Australia.
Learning outcomes:
The business case for improving trust in the top team.
Why humans are wired to seek trust from leaders and their work environment.
Six critical trust drivers for management teams to succeed together.


4 Steps to Engaging Health & Wellbeing Programs

COVID-19 has shifted the value of the health and safety department.  It’s no longer about “health and safety on the shopfloor.” 

Employees now value the WHS role for mental health and wellbeing advice both at home and work.

 Learning outcomes:

Why employee expectations of WHS have shifted (and how this impacts change programs).
Four steps to reimagine and review the value of WHS.
What communication employees require to influence behaviour change.


How to Build Trust Across Teams

One of the most important tasks of a departmental or project team leader is to gain the trust of their peers, in order to reduce silos and improve project delivery.

According to a study, only 9% of teams can trust their peers to deliver.

Learning outcomes:

How the brain impacts our ability to trust others.
The high cost and impact of silos.
A framework to help reduce risk and increase commitment cross-functionally.


How to position yourself as a trusted business advisor 

Managing your career is about managing a series of relationships. Your ability to build trust with the CEO, other executives, and colleagues is critical to succeed in your role.

Learning outcomes:

The key capabilities you need to master be regarded as a trusted advisor.
Handy trust communication tools you can apply straight away.
A framework to help reduce risk and increase commitment cross-functionally.


“Marie-Claire’s talk was phenomenal. Everyone has been given some very good tools and questions to improve trust. Absolutely phenomenal.”

Alan Joyce, CEO, Qantas Airways Limited

Extremely Engaging!

Marie-Claire Ross delivered a webinar event for AuSAE members. She was extremely engaging, insightful and practical! Providing timely information and frameworks to our community. Marie-Claire shared a great wealth of knowledge and was very open and generous to our members. We look forward to reengaging Marie-Claire again in the future.

0 Kerrie Green, Director Member Experience, Australasian Society of Association Executives

Thought Provoking!

Marie-Claire presented at our SIRF Roundtables Safety Innovations Roundtable. Her presentation was engaging, thought provoking and she introduced new information & tools which attendees saw genuine value in. Marie-Claire's session received a rating of excellent from all attendees. 


0 Jeff Naylor, MD, SIRF Roundtables

Practical Advice!

Marie-Claire spoke at Associations Forum's popular CEO & Chair Symposium in February 2020 in Adelaide. Her session was interactive and gave practical advice. She encouraged interaction between the delegates while going through the steps for fostering a high trust senior leadership team. We appreciated Marie-Claire's involvement and subsequent interaction with the delegates rather than zooming away:)

0 John Peacock, CEO, Associations Forum

"Great chairperson and facilitator.  Marie-Claire was able to think quickly and navigate some interesting challenges regarding keeping the pace moving and asking questions when no one else did, and steering the conversation when necessary.  There were great insights between presentations and we were kept on track for timing."

Audience member feedback
HRD HR Summit, Melbourne 2019

“ALPMA has engaged Marie-Claire for two separate webinars on building trust within remote teams and during a pandemic. Leadership, consistent communication and clear expectations all lead to increased trust which Marie-Claire explains effortlessly. Marie-Claire is an excellent presenter who is very knowledgable and able to convey complex information with ease and simplicity. Delivering content in an online environment, to an unseen audience, can be daunting but Marie-Claire presented a fabulous, well rounded and structured session that hit the brief.”

Emma Elliott
Australian Legal Practice Management Association (ALPMA)

“Thank you for your workshop. I found your session incredibly engaging and useful, and have lots of things I want to try with my team.”

Kristy Dam
Assistant Commissioner, Australian Taxation Office

Enquire about Marie-Claire Speaking at your Next Event